Cancellation policy

Last updated: September 30, 2026

Canopy does not currently offer subscriptions, installments managed by Canopy, or deferred-purchase options. If we offer pre-orders or other purchase options in the future, the specific terms, including estimated ship dates, when you will be charged, and how to cancel, will be shown on the product page and at checkout, and will apply together with our Terms of Service.

Pre-orders. Unless the product page states otherwise, you may cancel a pre-order for a full refund at any time before it ships by emailing info@canopywatchco.com with your order number. If the estimated ship date changes, we will notify you and give you the option to cancel for a full refund. Once a pre-order ships, our Refund Policy applies.

Third-party payment plans. Installment options offered at checkout (such as Shop Pay Installments) are provided by third parties under their own terms. To cancel an order paid with an installment plan, contact us before the order ships; any refund will be processed through the provider.